Reference

How 1t55 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your bKash, Nagad or Rocket transactions, and keep your account secure.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access your dataCookie and device policyData retention details

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REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct or delete the personal data we hold on your account, our support team can handle that request directly. Reach out through any of the channels below and quote your registered account email or mobile number so we can locate your records without delay. Data requests are handled separately from general account queries, so using the right channel gets you a faster response.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We use SSL encryption across every page of the platform, including the deposit screen where your bKash or Nagad transaction details are entered. Account passwords are hashed and never stored in plain text. We conduct periodic access reviews to make sure only authorised internal teams can reach account-level data. If we ever detect a potential data incident, we have a process to notify affected accounts through the contact details on file.

Encryption in Transit

Every connection to 1t55 uses SSL encryption. Your login credentials and wallet transaction data — whether via bKash, Nagad or Rocket — are protected during every session.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how you move through the lobby. You can manage cookie preferences through your browser settings at any time.

Data Retention Period

We keep your account data for as long as your account remains active and for a reasonable period after closure, as required by applicable rules in your eligible region.

Access and Corrections

You can request a copy of the data we hold on your account, ask us to correct inaccuracies, or request deletion where local law permits. Contact support with your account ID to begin.

What Data We Collect and Why

1t55 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you give us when you register — your name, contact details, and the mobile wallet number you use for deposits and withdrawals. When you make a transaction through bKash, Nagad or Rocket, we record the reference number, amount and timestamp so we

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can match your deposit to your account wallet accurately. We do not store your full bKash PIN or Rocket PIN — that stays between you and your wallet provider. We also collect device data automatically: your browser type, IP address and session activity. This helps us
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detect unusual login attempts and protect your account from access you did not authorise. We may share data with payment processors and identity verification partners where required to process your transactions, but we do not sell your personal information to third parties for marketing. Depending on
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your location and local law, certain data rights may or may not apply to you. If you are accessing this platform from Bangladesh, whether you are in Dhaka or elsewhere, your eligibility to use the platform and the data rights available to you depend on applicable
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local law and eligible regions as determined at the time of registration.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on 1t55

These are the questions we get most often about how your data is handled, what we store, and what you can do about it. If your question is not here, contact support directly from your account dashboard.

No. We never store your mobile wallet PIN. Your bKash, Nagad or Rocket PIN is processed entirely by your wallet provider and never passes through our servers.

Only authorised internal staff and contracted payment processors can access your data — strictly to process transactions and verify your account. We do not share it with advertisers.

Yes, you can submit a deletion request through the Help section of your account. Whether full deletion is possible depends on local law and any outstanding account obligations in your region.

We retain account records for a period after closure as required by applicable rules in your eligible region. You can ask support for details specific to your account type.

We use session cookies for login continuity and analytics cookies to improve how the lobby works. You can disable non-essential cookies through your browser settings without losing account access.

Log into your account, go to the Help section and select the Privacy or Data Request option. Quote your registered mobile number and we will prepare your data summary.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 1t55 Handles Your Personal Information

How to Contact Us About Your Data

How We Protect and Manage Your Information

Encryption in Transit

Cookie Use

Data Retention Period

Access and Corrections

Common Questions About Your Privacy on 1t55

01 Does 1t55 store my bKash or Nagad PIN?

02 Who can see my account and payment data?

03 Can I ask 1t55 to delete my personal data?

04 How long does 1t55 keep my data after I close my account?

05 What cookies does 1t55 use and can I turn them off?

06 How do I get a copy of the data 1t55 holds on me?

Privacy Policy

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